What You Will Learn

Ways to identify the sources of workplace conflict, understand their impact on team morale and performance, and apply proven conflict resolution strategies.

Gain skills in active listening, emotional intelligence, meditation, and negotiation, helping you foster a culture of communication and professionalism.

Course Benefits

  • Spot and resolve disputes early

  • Use proven resolution strategies

  • Communicate effectively and confidently

  • Build a harmonious team culture

Course curriculum

    1. Welcome to the Course

    2. Enrolment Details

    3. Let's Get Started!

    1. Common Causes of Workplace Disputes

    2. End of Lesson 1

    1. Approaches to Conflict Resolution

    2. End of Lesson 2

    1. The Role of Managers in Conflict Resolution

    2. End of Lesson 3

    1. Course Assessment

    2. Let's hear from you

    3. Congratulations!

About this course

  • Free
  • Video Lessons
  • Quizzes
  • Certificate

Instructor(s)

Educational Psychologist Management Consultant Sahkira Olajobi

Since 2007, Shakirah Olajobi has been redefining education by designing practical learning experiences that prepare entrepreneurs for real-world challenges. She specializes in helping individuals develop emotional intelligence and cognitive skills essential for business success. Shakirah has delivered numerous keynotes and workshops on soft skills, brain training, and emotional health, equipping entrepreneurs to lead, manage stress, and build strong teams. She also created innovative Emotional Wellness Kits to promote mental well-being among future leaders. Her work is rooted in research and focused on real-life needs, driven by the belief that emotional clarity is key to sustaining entrepreneurial drive and long-term growth.

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