What You Will Learn

Course Benefits

  • Embed customer service into company values and operations

  • Train your team to deliver consistent, top-tier experiences

  • Improve brand perception and customer satisfaction

  • Create internal systems that promote service excellence

Course curriculum

    1. Welcome to the Course

    2. Enrolment Details

    3. Let's Get Started!

    1. How to Craft a Winning Business Pitch

    2. End of Lesson 1

    1. The 10-Slide Framework for a Winning Pitch

    2. End of Lesson 2

    1. How You Can Master Your Delivery

    2. End of Lesson 3

    1. How to Handle Investor Questions

    2. End of Lesson 4

    1. Course Assessment

    2. Let's hear from you

    3. Congratulations!

About this course

  • Free

Build Your Customer-Centered Culture Today

Instructor(s)

Academic Researcher, and Entrepreneurship Educator Dr. Bukola Amao-Taiwo

Bukola is a certified academic developer, researcher, and entrepreneurship educator accredited by SEDA (UK). She consults for UNESCO on Measurement, Evaluation, and Learning (MEL), designing inclusive educational frameworks. At the University of Lagos, she develops skills-based interventions for youth and academics using data-driven, design-thinking methods. Her research spans entrepreneurship education, pedagogy, and student experience. She mentors student entrepreneurs, supports women-led MSMEs, and has influenced 500+ West African niversity lecturers. As founder of the Market School, she delivers virtual entrepreneurship and climate education. Bukola collaborates with the Mandela Washington Fellowship, Bank of Industry, and others, and volunteers with key Nigerian development initiatives - Teach for Nigeria, FATE Foundation, and the Lagos State Employment Trust Fund.