What You Will Learn

How to clearly define and communicate your USP. 

Ways to list and highlight your product or service features. 

Practical strategies to promote your USP and attract customers. 

 

Course Benefits

  • Embed customer service into company values and operations

  • Train your team to deliver consistent, top-tier experiences

  • Improve brand perception and customer satisfaction

  • Create internal systems that promote service excellence

Course curriculum

    1. Welcome to the Course

    2. Enrolment Details

    3. Let's Get Started!

    1. Identifying and Promoting Your Product or Service in a Unique Selling Proposition

    2. End of Lesson 1

    1. Listing Out Features of Your Product and Services

    2. End of Lesson 2

    1. Promoting Your Unique Selling Proposition or USP

    2. End of Lesson 3

    1. Course Assessment

    2. Let's hear from you

    3. Congratulations!

About this course

  • Free

Instructor(s)