What You Will Learn

The foundations of Environmental, Social, and Governance (ESG) standards. 

How to design and implement ESG strategies tailored to your business. 

Practical approaches to ensuring social compliance and stakeholder trust. 

Course Benefits

  • Embed customer service into company values and operations

  • Train your team to deliver consistent, top-tier experiences

  • Improve brand perception and customer satisfaction

  • Create internal systems that promote service excellence

Course curriculum

    1. Welcome to the Course

    2. Enrolment Details

    3. Let's Get Started!

    1. Introduction and Objectives of ESG

    2. End of Lesson 1

    1. Developing ESG Policy and Strategy

    2. End of Lesson 2

    1. Social Compliance

    2. End of Lesson 3

    1. Course Assessment

    2. Let's hear from you

    3. Congratulations!

About this course

  • Free

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Instructor(s)