What You Will Learn

The foundations of Environmental, Social, and Governance (ESG) standards. 

How to design and implement ESG strategies tailored to your business. 

Practical approaches to ensuring social compliance and stakeholder trust. 

Course Benefits

  • Embed customer service into company values and operations

  • Train your team to deliver consistent, top-tier experiences

  • Improve brand perception and customer satisfaction

  • Create internal systems that promote service excellence

Course curriculum

    1. Welcome to the Course

    2. Enrolment Details

    3. Let's Get Started!

    1. Introduction to Environmental Regulations

    2. End of Lesson 1

    1. Tools and Technology for Compliance

    2. End of Lesson 2

    1. Case Studies

    2. End of Lesson 3

    1. Course Assessment

    2. Let's hear from you

    3. Congratulations!

About this course

  • Free

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Instructor(s)

Environmental, Social, and Governance (ESG) Professional Dolapo Adebola

Dolapo Adebola is an accomplished Environmental, Social, and Governance (ESG) professional with over a decade of experience in sustainability, compliance, and risk management. He holds a B.Tech in Industrial and Environmental Chemistry and an Educational Diploma in Environmental Quality Monitoring. He is certified in the World Bank ESF, IFC MESP, Project Management (UK), ESG & Climate Change (University of Pennsylvania), and Sustainability & Strategy (University of Edinburgh). A World Safety Organization and SafERR Global Ambassador, he brings expertise in environmental auditing, sustainability reporting, ESG strategy, and regulatory compliance, applying global standards including IFC Performance Standards, World Bank EHS Guidelines, and ISO certifications.